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Product Responsibility

One of Japan’s largest semi-anechoic chamber

One of Japan’s largest semi-anechoic chamber

To further increase trust in the Canon brand among customers worldwide, Canon is working to make products with even greater added value, and striving to ensure product safety and improve usability.

Quality Improvement Activities at Canon

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Management Approach

  • Important Issues from the Perspective of Product Responsibility
  • Related SDGs

Quality Management

  • Approach to Quality
  • Quality Assurance Systems
  • Training and Educational Activities

Ensuring Product Safety

  • Voluntary Action Plan Based on the Basic Policy on Product Safety
  • Establishment of In-house Product Safety Technical Standards
  • Quality Assessment During Development
  • Safety Assessment Initiatives
  • After-Sales Support

Improving Product Usability

  • Providing Information on the Appropriate Use of Products