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Human Rights and LaborOccupational Safety and Health Support

We pursue initiatives aimed at improving occupational safety and health so employees can feel safe and secure in their work environment.

Policy and Structure

At Canon, the safety and health of employees form the foundation of our business activities. Adhering to the principle of “management without safety is not management,” labor and management work hand in hand to support safety and health. In line with this principle, we have established detailed rules and regulations regarding occupational safety and health (OSH), which are also reflected in agreements with labor unions.

Canon has established the Central Safety and Health Committee as its highest body overseeing health and safety. Chaired by the senior executive in charge of OSH, the committee establishes policies and medium-term plans regarding safety and health primarily at Group companies within Japan, while also promoting the elimination of occupational accidents, the maintenance and improvement of health, traffic safety, fire and disaster prevention, and the creation of pleasant workplaces. Overseas, mostly at production bases in Asia, we conduct safety and health activities with consideration given to specific circumstances in each region and at each company.

Occupational Safety

Creating Workplaces Where Employees Feel Safe and Secure

Canon strives to prevent occupational and health hazards, creating workplaces that allow each employee to maximize their performance.

Specifically, the Central Safety and Health Committee prepared a medium-term (three-year) plan containing the following initiatives for achieving an ideal workplace.

Priority Initiatives of Medium-Term Plan

  1. Implement the Canon Occupational Safety and Health Management System
  2. Ensure no serious machinery-related accidents occur
  3. Achieve a 50% reduction of the number of non-occupational accidents including falls

Recognition as Certified Health & Productivity Management Organization

In the Certified Health & Productivity Management Organization Recognition Program run by Japan’s Ministry of Economy, Trade and Industry (METI) and Nippon Kenko Kaigi since 2017, Canon Inc., Canon Marketing Japan Inc. and Canon IT Solutions Inc. have been accredited in the large enterprises category (known as “White 500”). This program aims to give social recognition to companies engaged in managing employee health from an economic and strategic perspective. Canon Marketing Japan Inc. was also recognized in the Health & Productivity Stock Selection, a program in which METI and the Tokyo Stock Exchange select and introduce attractive enterprises (one from each industrial sector) to investors who prioritize improvement in corporate value from a long-term perspective.

Implementation of the Canon Safety and Health Management System

In the past, Canon implemented the Occupational Safety and Health Management System (OSHMS) of the Japan Industrial Safety and Health Association (JISHA), mostly at its production bases in Japan.

Aiming to improve on OSHMS, Canon Inc. launched the Canon Safety and Health Management System, which promotes its own occupational safety and health activities, meets JISHA-style OSHMS requirements, and clearly reflects Canon’s standards and rules.

The system was introduced and began operating at all Canon Group sites in Japan in 2017. We have also introduced initiatives to cultivate best practice across all sites based on reciprocal supervision as well as measures to tackle a variety of issues. We plan to promote the gradual introduction of the system as a way of upgrading OSH activities across the entire Canon Group with the aim of preventing workplace accidents, improving workforce health, and creating pleasant workplace environments.

Ensure No Serious Machinery-Related Accidents Occur

At our production bases in Japan, we carefully conduct risk assessments according to standard criteria. Based on the results, we conduct follow-up checks with the aim of reducing residual risk. The primary focus is to eliminate any serious machinery-related accidents.

The training program for machinery and equipment technology launched in 2016 was continued in 2017, featuring the promotion of safety measures to deepen employee understanding of production machinery by OSH representatives. We assessed the status of Canon’s Machinery Accident Prevention Standards that focus on the prevention of serious accidents involving employees being caught by or pulled into machinery, and worked to promote greater machinery-related safety by implementing revised standards.

We will continue a range of initiatives to ensure that no serious machinery-related accidents occur, including regular checks of machinery.

Halve the Number of Falls and Other Non-Occupational Accidents

Canon Inc. and key Group companies in Japan are working diligently to prevent non-occupational accidents. These are accidents that can occur in everyday life, such as tripping in a hallway or falling when going up or down stairs.

In 2017, we collected experiences about scares and close calls in the workplace. Based on these experiences, we implemented better practices to improve safety, such as clearly marking potential hazards on floor plans and instituting measures to support internal sharing of related information. We are also working to cultivate greater safety awareness among Canon Group employees through various activities such as disseminating regular OSH bulletins.

Through such measures, we will continue working to improve the safety awareness of all employees.

Numbers of Occupational Accidents
(Canon Inc., Key Group Companies in Japan)

  2013 2014 2015 2016 2017
Accidents requiring time off work 13 19 25 18 22
Accidents not requiring time off work 132 133 110 112 101

Frequency of Occupational Accidents (Canon Inc., Key Group Companies in Japan)

(%)

  2013 2014 2015 2016 2017
Frequency rate 0.13 0.20 0.25 0.18 0.22
Severity rate 0.003 0.108 0.007 0.006 0.006
  • * Frequency rate indicates the prevalence of occupational fatalities and injuries per 1 million working hours.
  • * Severity rate indicates the degree of the disaster with the labor loss days per 1,000 total of working hours.

Addressing Work with High Risk of Injury, Illness or Accident

Canon engages in various OHS-related risk assessment activities, centered on its production bases in Japan. Workplace managers and people in charge of operations and risk assessments undergo group training in advance to learn and enhance their understanding of assessment methods according to Canon’s uniform standards. By making regular visits to worksites and reviewing assessments, we work to maintain and enhance the risk management system.

Conducting repeated risk assessments in this way enables us to identify operations with a high risk of injury, illness or accident. By taking appropriate measures to mitigate risk and manage residual risks, Canon endeavors to prevent occupational accidents.

In addition to distributing protective gear and conducting advanced training, we focus particular attention on injuries caused by employees being caught by or pulled into machinery. We address this issue within our medium-term plan and take rigorous measures to prevent such risks.

It is also important to prevent the risk of illness arising from work that involves exposure to chemical substances. Besides providing practical training on handling chemicals for those involved in routine manufacturing operations, we have also introduced uniform standards across the Group for the management of chemical substances. We strive to ensure full regulatory compliance in this area. In Japan, we have systems in place so we can respond quickly to any reports of illnesses caused by exposure to chemicals not regulated by the Occupational Health and Safety Law.

In addition, for tasks involving heavy manual labor, we have rules for worker safety that place limits on maximum permitted physical loads.

Initiatives to Improve Safety and Health at Overseas Group Companies

Canon is working to implement an occupational safety and health management system overseas on the same level as Japan, with a focus on production bases. Three companies—Canon Zhuhai, Inc., Canon Hi-Tech (Thailand) Ltd., and Canon Opto (Malaysia) Sdn. Bhd.— adopted an occupational safety and health management system based on the international standard OHSAS* 18001. Canon will continue to work on advancing the level of its safety and health activities outside Japan through the active exchange of information to strengthen ties with safety and health managers at overseas Group companies.

  • * OHSAS: Occupational Health and Safety Assessment Series

Health Support

Health Management Based on “Health First” and the “Three Selfs Spirit”

Since its founding, Canon has endeavored, based on the principles of “health first” and the “Three Selfs Spirit” to create workplaces where employees can focus on their work with peace of mind. We aim to assist employees in knowing their own health (self-awareness), taking action to improve their health (self-motivation), and continuously managing their progress (self-management).

Canon believes that initiatives based on the “health first” principle can lead to a stable workforce and help individual members of that workforce reach their full potential. We therefore consider such initiatives a driving force in the context of company operations and systematically and actively promote physical health-support measures.

For example, the Central Safety and Health Committee periodically prepares and implements a medium-term plan. The plan includes various types of medical check-ups (annual employee health checks are mandatory for Canon Inc. and all Group companies in Japan) and stress checks, in line with government regulations. We have established standards for their implementation, as well as post-measures, and conduct careful, individual follow-up checks as well. To prevent overwork, we coordinate with the health support department and human resources department on appropriate management of working hours. All employees with potential health issues have consultations with and receive instruction from a doctor according to the Group’s internal standards, and we strive to prevent health issues or respond to them as soon as possible when they occur. In addition to these measures, we pay special attention to the following four key items.

In 2017, we created a website for employees of Canon Inc. and Canon Group companies in Japan that brings together a range of health-related information. We also initiated a program aimed at raising the health consciousness of employees working for Canon Inc. and Canon Group companies in Japan and international secondees working at Group companies outside Japan when they reach the ages of 25, 30, 35, 40, 45 or 50.

Medium-term Plan: Four Key Items

  1. Education and awareness activities for all employees by age group
  2. Mental health-related measures
  3. Measures against lifestyle diseases
  4. Cancer-related measures (early detection and treatment of cancer, regular review of diagnostic systems to ensure effectiveness)

We also actively collaborate with the Health Insurance Union on effective measures to deal with medical fees, with a focus on preventing progression of lifestyle diseases.

Measures for Achieving Mental Health Through Self-Care

To promote comprehensive mental health measures, Canon effectively conducts a variety of programs in Japan that incorporate four care and three prevention guidelines. In recent years, we have conducted stress checks and focused attention on employee and manager education and the training of occupational healthcare staff, including human resource staff members.

Applying the revised Occupational Health and Safety Law of 2015, we continued efforts in 2017 to create an encouraging atmosphere for taking stress checks, using posters and other media to increase awareness of the system.

At the same time, we expanded e-learning training that was previously only for managers to regular employees, including those on overseas assignment. The participation rates for managers and regular employees were 92.6% and 88.5%, respectively.

Elsewhere, to strengthen our support for employees taking leave, we reviewed our existing programs for supporting employees’ return to work. By facilitating communication and cooperation between relevant parties, including families, GPs, work colleagues, occupational health physicians, HR representatives and support staff, from the time an employee goes on leave until some time after they have returned to work, we have established a system of measures to reduce the number of leave days taken and prevent leave recurrence.

Mental Healthcare System for Canon Inc. and Group Companies in Japan

Mental Healthcare System for Canon Inc. and Group Companies in JapanMental Healthcare System for Canon Inc. and Group Companies in Japan
  • * EAP: Employee Assistance Program

Mental Health Education Programs

Employee Education We provide mental health training to employees in their first and second year of employment. This training informs employees about self-monitoring and lifestyle improvement methods, as well as approaches to stress reduction. The training also covers support systems both inside and outside the company. In addition, we hold self-care seminars based on the unique needs of each operational site.
Mental Health Training for Managers We host mental health training for all managers. This training covers methods of communication and points of caution with the aim of reinforcing the importance of managing their own health while also working to create healthy workplaces. We standardized the training curriculum across the Group and offer e-learning to make it easier for managers to participate.
Nurturing Occupational Healthcare Staff We have held mental health skill-development training for occupational healthcare staff since 2013 to strengthen their response, support, and teamwork abilities. We conducted this training four times in 2017, focusing on the topics of reduced leave and difficult cases. Almost all human resource and health support managers working at Canon Inc. or Group company operational sites in Japan have received this training.

Measures to Prevent Lifestyle Diseases or Prevent Their Progression

Canon Inc. and Canon Group companies in Japan carry out lifestyle checks during regular annual medical examinations with the aim of preventing lifestyle diseases. Based on the results of these checks, we have set improvement targets for each company in order to help employees improve their health and prevent the progression of lifestyle diseases that may already be present.

In 2017, Canon extended the awareness program conducted in 2016 to educate employees about the links between quality of sleep and productivity at work. As part of the program, employees with sleep-related anxiety were provided with equipment to help visualize sleep quality, and personalized guidance was provided to employees at high risk of developing sleep apnea syndrome. Our annual survey of employees showed higher awareness of the benefits of good sleep, with 63.3% reporting a “feeling of rest from sleep” (an increase of 10 points over 2007 figure when we started the survey).

In 2016, Canon Inc. and Canon Group companies in Japan banned smoking at all operational sites. The reported smoking rate for Group companies in Japan in 2017 was 23.8%, a 3-point decline compared with 2015.

Cancer-Related Measures in Cooperation with Canon Health Insurance Union

In terms of cancer-related measures, Canon works together with the Canon Health Insurance Union to conduct primary prevention in the form of raising awareness and encouraging employees to improve their lifestyles, secondary prevention in the form of early detection and treatment, and tertiary prevention in the form of appropriate treatment and assistance with work-treatment balance. Canon also strives to raise awareness of cancer screening and to maintain an environment that makes it easy for employees to undergo screening.

In 2017, we continued efforts to offer ongoing encouragement and support and to build more effective cancer screening systems centered on the Canon Health Insurance Union. We plan to conduct a communication/ awareness campaign targeted at employees prior to the launch of an upgraded system. Efforts will also continue to reduce the number of employee deaths from cancer and to keep medical fees in check.

Expansion of Health Management Programs at Group Companies Outside Japan

Canon conducts various health management programs at its Group companies outside Japan as part of its health promotion initiatives for employees. Each Group company also actively conducts its own initiatives suited to the characteristics of the company.

An occupational health physician from Canon Inc. has made a total of 17 visits to Group company sites in Asia to help upgrade the health management systems provided for local employees and those on temporary transfer. The consultants evaluated the health support systems on offer in each region, based on visits to local medical institutions to see differences in medical standards and discussions with employees on temporary transfer. As part of the health management provided by overseas Group companies in Europe, the Americas, Asia and Oceania, regular teleconferences are also held with local HR management to share relevant information and determine what assistance each region requires.

This approach ensures the smooth global development of policies and plans related to OHS and health management, while enabling support to be tailored to regional circumstances and needs.

In 2017, we also conducted an OHS and health management audit covering 16 overseas Group sites to assess the status of Canon’s OHS programs outside Japan. The information gained will be used to support health management activities in these regions.

Examples of Health Management Programs at Group Companies Outside Japan

Group Companies Health management policy/event
Canon China
  • Regular health checks
  • Health information newsletter
  • EAP services
Canon Inc., Taiwan
  • Aerobic exercise promotional event
  • Healthy eating class
  • Blood-pressure management class
  • Dieting-related event
Canon Opto (Malaysia)
  • Blood drive
  • Health consultation
  • Health seminars
Canon Hi-Tech (Thailand)
  • Lifestyle habit improvement program (covering diet/exercise, etc.)
  • Healthy cooking class (for general workers and staff working in canteen)
Canon Vietnam
  • Health consultation with doctor
  • Lecture on women’s diseases
  • Lecture on pregnancy
  • Employee dormitory programs: yoga, karate
Canon Giessen
  • Health promotion program
Canon Bretagne
  • Nutrition class
  • Exercise class
Canon Virginia
  • Cholesterol seminar
  • Food labels seminar
  • Diet seminar
  • Holiday eating seminar

Health seminar at Canon Opto (Malaysia)