Privacy Policy

We, Canon Inc., recognize the importance of your personal information and consider it an important social responsibility to safely and appropriately handle your personal information. We comply with applicable laws, regulations and guidelines on the protection of personal information, and as a business handling personal information, establish, implement, maintain and improve a personal information protection management system to properly protect your personal information. We handle your personal information and strive to protect it as follows:

This privacy policy (“Privacy Policy") applies to the websites operated by us, Canon Inc. (“Our Website”) and where we do not have a separate privacy policy for specific websites or services, etc.

1. Personal Information We Collect and What We Use it for

We will use your personal information provided to us in writing (including Our Website and email) and other means in connection with our business activities to the extent of the purposes of use described below:

Personal information of customers/visitors Name, address, phone number, email address, etc.
  • Providing information about products and services
  • Providing service and support for products and services
  • Notice and operation of seminars, exhibitions and events
  • Operation of prize, campaign and fairs
  • Planning, research and development of products and services
  • Access control to our facilities
  • Response to inquiries
Personal information of business partners Name, address, phone number, email address, etc.
  • Conducting and communicating business meetings, events and conferences
  • Providing information and contacting business partners
  • Performing business entrusted by business partners
  • Access control to our facilities
Personal information of shareholders Name, address, number of shares held, etc.
  • Exercise of rights and performance of obligations by shareholder or us under the Companies Act
  • Providing services to shareholders
  • Management of shareholders and shares, including preparation of data under relevant laws and regulations
Personal information provided by the consignor Name, address, email address, etc.
  • Performance of business entrusted by the consignor (including our group companies) (e.g. providing Internet services including cloud, ASP and hosting services, performance of system operation and maintenance)
Personal information of the job applicants Name, date of birth, address, phone number, email address, etc.
  • Providing information to job applicants (including internship applicants ) and performing tasks related to recruiting
  • Managing recruiting activities

Your personal information will be used only for the purpose stated in advance and will not be used for any other purpose without your consent.

If you do not wish to provide your personal information, you may refuse to provide it at your own discretion. In this case, please note that the stated purpose may not be achieved.

We may automatically collect information from you and your devices when you access Our Website, including the date and time of access, the name of the requested file, the referral webpage, the status (e.g. transaction completed), the Web browser and operating system used, the IP address of the device and the size of transmitted data. This information is stored in connection logs for a limited period of time for the purpose of ensuring the security and proper functioning of Our Website and our advertising as well as for statistical purposes.

2. Legal Basis for Using Personal Information

We will only process your personal information where:

  • we have your consent;
  • the processing is necessary for the performance of a contract with you;
  • the processing is necessary for the purposes of the legitimate interests (such as processing for the purpose of ensuring the security and proper functioning of Our Website) pursued by us; or
  • we are subject to a legal obligation and need to use your personal information in order to comply with that obligation.

3. Retention Period of Personal Information

We will use and retain your personal information for as long as necessary for the purpose of use, unless otherwise provided by applicable laws and regulations. We will promptly destroy any personal information for which the retention period has expired.

4. How We Share Personal Information

We may entrust the handling of your personal information to our subcontractor if necessary to achieve the purpose of use. In such cases, necessary and appropriate supervision shall be performed on the subcontractor to ensure the safe management of personal information.

We may share your personal information with our group companies.

Items of personal information to be shared Name, affiliation (company name, department name, etc.), job title, address, telephone number, fax number, e-mail address, purchase history
Scope of the joint users Our group companies (including our overseas group companies)
Purpose of joint use to the extent necessary to achieve the purpose(s) of use that has been notified or disclosed at the time of acquisition
Responsible entity for joint use of personal information Canon Inc.

We will not provide your personal information to third parties except in the following cases:

  • When we obtain your consent
  • When the provision of personal information is based on applicable laws and regulations

Due to the global nature of our business operations, your personal information may be transferred to countries outside of the country where you live, including if you live in the European Economic Area (“EEA”). If we transfer personal information outside to a country that provides a lower standard of legal protection for your personal information, we will ensure that your privacy rights are adequately protected by appropriate safeguards.

5. Specific Personal Information

We will handle “Individual Number" (as defined in the Japanese “Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures”) and personal information including Individual Number (“Specific Personal Information”) as follows:

We will use your Specific Personal Information to the extent of the purposes of use described below.

Personal information of business partners Individual Number, etc.
  • Preparation of payment records for remuneration, fees, etc.
  • Preparation of payment records for real estate transactions
Personal information of shareholders Individual Number, etc.
  • Preparation of payment records for dividends of surplus
Personal information provided by the consignor Individual Number, etc.
  • Performance of business entrusted by the consignor (including our group companies)

We will not provide, entrust, or share your Specific Personal Information with third parties, except as permitted by applicable laws and regulations.

6. Secure Management of Personal Information

We will establish a personal information management system and take physical and technical security control measures to prevent unauthorized access to personal information, loss, falsification and leakage of personal information, and for other security controls.

7. Cookies

We may use cookies and similar technologies (e.g., web beacons) on Our Website. Cookies are small files downloaded to your computer. Cookies help us to ensure the safety and smooth functionality of Our Website (security cookies and session cookies) and to collect information about web pages you are interested in, as well as the navigation you choose through Our Website, in order to make Our Website more attractive for you.

You can disable cookies or set your browser to alert you when cookies are being sent. However, if you do disable cookies, you may not be able to use all functions of Our Website. Additionally you may have the option to deactivate only tracking cookies and advertising cookies.
Click below for more information and settings.

Cookie Setting

8. Children’s Privacy

We do not knowingly collect information from children as defined by local law, and do not target Our Website to children.

9. How to Exercise Your Rights

You have the right to access, correct, delete or suspend the use of your personal information as well as any other right applicable in your jurisdiction, including the right to withdraw any consent previously granted. To exercise your right, please notify us by contacting us via the contact information set out in Section 10. (2) below.

10. Miscellaneous

(1) Amendment to this Privacy Policy

We may amend this Privacy Policy according to revisions or changes in applicable laws, regulations and guidelines regarding the handling of personal information, or for other reasons.

(2) Person responsible for handling personal information and Contact information

The person responsible for handling the personal information and the contact information for inquiries about the handling of personal information are as follows:

< Person responsible for handling personal information >
Senior General Manager, Global Legal Administration Center

< Contact information >
Please contact us via online form here or by writing to:

Secretariat of Personal Information Protection, Global Legal Administration Center
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

August 24, 2023
Version 1.0