Basic Approach
Canon thinks it is important to have ongoing dialogue with its diverse stakeholders to communicate the company’s thinking to them and to listen carefully to their feedback with the aim of deepening mutual understanding. We consequently strive to maintain close communication with stakeholders using departments in charge at Group companies worldwide as points of contact. Responding to the issues identified based on the opinions we receive from stakeholders, we deal appropriately with the needs of each region, and at the same time, we share important issues related to global management throughout the Group and work to resolve them.
The opinions or comments received from external stakeholders through the Canon website* are shared with the relevant departments and answered promptly. We also strive to enhance Canon’s activities through appropriate exchanges of views with consultancies, investors, experts, NGOs and NPOs.
Moreover, the preparation of this report involves several rounds of direct discussion with third parties regarding its content, starting from the planning stage. We also try to ensure report disclosures meet the expectations of all stakeholders by canvassing the views of investors, shareholders, and sustainability experts.
Below we outline the communication methods with stakeholder groups that Canon regards as of high importance for its business activities.
